Gift Sales Australia

Product Enquiries

For further assistance relating to a product or a query on your order please feel free to contact us and we will get back to you.

All of our gifts at Gift Sales Australia are subject to availability. We take no responsibility for stock that are run out or discontinued while displayed online. At times this is out of our hands due to suppliers, freight etc. We will inform you ASAP if your purchase is out of stock. Prices include GST and are subject to change without notice.

Refunds and Exchange

If you would like to exchange your gift purchase you must pay for freight and the goods must be returned in its original packaging and in good condition.

Gift Sales Australia is happy to refund your money if you change your mind if in original packaging minus the postage costs. If your gift is wrong, faulty or broken a full refund will be given. Please notify us within seven days of receipt. Our customer service team is available Monday to Friday 9.30am – 5.00pm.

You will be given instructions on where and how to return your product.

Delivery Information

We use regular and express Australia post. We ship to Australia and internationally.

At times depending on suppliers we also use a courier, this is to cut down the delivery time on recieving your parcel.

Additional freight charges may be charged for heavy or bulky items or deliveries to rural or remote areas. Gift Sales Australia will contact you in this case to agree on additional freight charges prior to your order being dispatched.

Gifts are delivered within 3 to 10 working days. If the are any delivery delays we will contact you asap.

Privacy and Security

At Gift Sales Australia we don’t pass on any of your personal details to any unrelated companies. If you subscribe to our newsletters your email address will be kept confidential and not passed on to any third parties.

Payment Information

We accept payment via PayPal and direct deposit. We feel this is the safest way of dealing with your bank details. As soon as payment is received your order will be dispatched.